FIXED

everything should be good. codes have all been reset. thanks again for your patience. happy downloading!

narrowing in

we think we have the problem isolated. don't quote us, but we think all should be fixed within an hour.

download pages down, but site up

site is now loading but the download pages are temporarily blocked while some additional things get sorted out. progress is being made!

rise and shine

i think the hosting company finally awoke from their slumber because they are now responding to our emails semi-promptly. they are "pinpointing the problem".

a response...

well, we finally got a response from dreamhost. not much info, but at least they are "on the case"

This is *****, one of the support managers. Let me apologize for the
delay in getting back to you on this. You know your case is being looked
into. I'll get back to you (call) as soon as we figure out why your
server crashed in the first place, and why it just went down again. I'm
also investigating the lack of response from our end, which is as you put
it unacceptable.

Thanks,
*****

trying to keep a sense of humor...

Album Stream

Sorry for the inconvenience.  For the time being, you can currently stream the album from youtube:

http://www.youtube.com/brighteyesband

or from NPR:

http://www.npr.org/2011/01/31/133278431/first-listen-bright-eyes-the-peoples-key